My data had been working well at my current location for a couple years, but recently I cannot get service here. I can receive data that works well not far from here which makes me think this is a tower issue which I don't know how to report. I went through the chat bot feature and tried to troubleshoot, but that did not work. I spoke to a representative on the chat feature and that person tried to transfer me to someone else which abruptly ended the session. I don't want to leave Verizon but may have to if this can't be resolved.
