We are a family of 7, using Verizon wireless for more than 6 years. It has never disappointed us like this before. Unlike what we thought could be temporary slowdown last year, it's been 3mbs consistently a year later. The last time I remember nonstop YouTube loading was 4 years ago before the LTE age. The slow speed is consistent wherever we travel on the east coast.
I visited local Verizon store and was only told I'm old & my plan is old cuz we are on the "slow and obsolete 4G". Are you sure Verizon? We remember what speed we got prior to you promoting 5G if you don't remember. And I compare to my friends' AT&T / T-Mobile numerous times when we hang out. Verizon used to be the star when we are out and about. It has turned a shame.
You will not retain your long time customers by doing this. It's just disgusting. How you justify your premium over the other carriers? Or you don't care?
