I recently switched phones to a new Apple 13 pro Max, coming from a Google pixel 3XL. I have the beyond unlimited plan so I have the free Apple music with my plan. With my Google pixel I logged into my Apple music using my phone number and a password as the login. If I try to login to Apple music with that as the critera it pops up as "Verification Failed. You are not a member of the administrator group."
If I try to login with my apple ID It says "This subscription is already being used with a different Apple ID."
I've been through tech support with both Verizon and Apple numerous times and no one can get it to work. I've tried unenrolling and re enrolling a couple times. Apple support says my account for my Apple music is my phone number so that should be the one I have to use for my login.
Any help because I'm paying for it and extremely frustrated with not being able to use a service I'm paying for.
