Hello please let me know why I still have not received my refund of $247.74 ? I received a confirmation from verizon about my refund on 12/11 in an email. Ive called numerous times about this and have yet to receive an actual payment date. I was told I would receive refund 72 hours at first. Then I called back on the 4th day and was told to wait another 5-7 days. It is now 1/4/22 and still no refund to my debit card. I paid this amount because I was told I could pick up my phone from san gabriel store next day. That was a lie when i spoke to that store they said they are a month behind. So I went to my local store and purchased another phone but cancelled this order. I received the confirmation email once the order was cancelled. Where is my refund!?! This is unacceptable?! How do you expect me to pay you in the next couple days when you owe me more than my bill!?! Someone needs to make this right asap. @GD0405
