I can't sync my Nokia 2720V flip phone with the Cloud contacts.

stevelight

I have approx 30 contacts in my cloud account. I can see them on my PC. I click the "sync" icon. Then I go to my phone and open up the Cloud app then select the backup now button. I comes back and says all is completed. When I then look at my contacts there is only the 2 that I originally had. Where are the sync'ed contacts? What am I doing wrong?

Verizon_Support

Hello there stevelight and thank you for reaching out to us today. We can understand wanting to make sure that all of your contacts are still intact. Have you recently upgraded from one phone to another? When was the last time it shows the sync was successful?-Candice