I am having trouble with the phone messages going to the *86 mailbox and not to my phone. Is there a fix for that?
Hello myworkphone0833,
We definitely want your phone to be working correctly. Can you please clarify what exactly is going on?
-Christopher
phone voice messages are not going to the phone. I might get 4 calls come in and one message will save on the actual phone but the others will go to *86 mailbox and I have no idea they were saved there until I start getting a message that my mailbox is full. I need the messages to be saved on the phone.
Hello myworkphone0833. We want to be sure to provide the assistance you need for your phone voicemail. Please share a few more details so we can help. What happens when you try to save your voicemails to your phone? Are you receiving an error message?
-Tanisha
OK,
the phone rings and if I don't answer it, it appears as if the caller did not leave a message.
Out of curiosity I will check the *86 mailbox and there will be messages.
I get no error messages or any notification that there are messages in that mailbox.
I need the messages to be physically on the phone and not going directly to the *86 mailbox whenever the system decides to send them there.
Right now there are 7 new messages on the *86 mailbox and not on the phone itself. I had no idea they were there until I called the *86 number.
I want all the messages to save onto the physical phone.
This phone is used as a business phone and there are times when I am waiting for important phone calls to come in and they go directly to *86 without me even know the call came in. We lose business this way.
I have been dealing with this for around 6 - 8 months now with no resolution.
PLEASE HELP!!!
