MiFi 7730L ..... SIM update ?

Amazing Verizon Wireless, your device broke when I changed Data Plans.

Switch to the 5 GB prepaid at $40/mo , then the Jetpak refused to transfer data.

Talked to Verizon Tech Support. They say I need a new updated SIM card.

OK....... how did that happen ? ? ?

Force me to visit a Verizon Store (80 miles away) or wait for the new SIM card in the mail while I have no access to my Data Plan. Hope this new SIM card functions.

Accepted answers

HappyCamper707

JetPack HotSpot Connected Again

After a month of no access to my PrePay Data Plan, ......

Verizon Wireless finally processed the " Open Ticket " and resolved my issue.

In all fairness, ..... my Pain & Suffering suddenly vanished when I noticed the refund of

2 GB of lost data .

Happy Camper ..... Out .

VZW Ticket Dec 2022 JetPack HomeScreen 600x400 10kb v4z30.jpg

All comments

Verizon_Support

Hello! Thank you for messaging in with your concerns. We'd like to work on getting your SIM Card issue resolved. Can we meet in Private to continue?

*Christina

HappyCamper707

Q: Can we meet in Private to continue?

A: Yes, .... use my gMail address with Verizon acct.

Sure would be OK if the Jetpack had access to my Data Plan that's been " Pre Paid " .

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Tech support never called back about SIM card update to my MiFi.

Oh well maybe he saw my Dashboard errors with the Prepaid active Plan with no access.

60 days in a Monthly Plan cycle ? ?

Or maybe the latest robo eMail with 2GB Plan error VZW Consider Yourself Disconnected Error eMail 600px v4z20.jpg

Verizon_Support

Hello. Thanks for bringing this to our attention today. Do you still need assistance with activating your new SIM Card? *Bryan

HappyCamper707

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Thanks for asking , ...... new SIM was installed into JetPack at Verizon Store in Ukiah, CA today ........(at no charge) .

However that did not fix the Data Plan access. The 7730L MiFi device is OK.

A service "Ticket" was started & should be resolved in 24 to 48 hours.

Seems my old 2GB bi-monthly plan to new 5GB monthly plan is confusing my Pre Paid access.

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