Nest Protect Connectivity Issue with G1100 Router

Upgraded to VZN Quantum G1100 router yesterday. Decided (unfortunately it appears) to change to VZN-assigned ESSID. Had no trouble reconnecting Dropcam Gen 1 to new network ID, but connecting two battery Nest Protect Gen 2's is proving challenging. Among other things over a couple of dozen attempts, I've rebooted router, turned down 5GHz (leaving only 2.4), upgraded Nest app on iPhone 6 to latest version, turned off cellular data, placed Protects within 5 feet of router, and checked password religiously. It continually fails when "Setting up interconnect" resulting in "Connection Error... P008". More than a dozen devices are live on this new router; the Nest Protects are the two remaining items to solve. Suggestions appreciated.

Accepted answers

joanne2345

Changing the Wifi Security from "WPA2/WPA mixed mode" to "WPA2" did the trick for me.

It's under Wireless Settings > Basic Security Settings > #4 Wifi Security

All comments

eljefe2

On a couple of occassions I needed it I found Nest's tech support very good. I suggest you give them a call on the phone and describe your problem. They may give you a solution.

DrKrizzle

any answers? I tried turning on IPv6 with no luck. Might have to send them back.

joanne2345

Changing the Wifi Security from "WPA2/WPA mixed mode" to "WPA2" did the trick for me.

It's under Wireless Settings > Basic Security Settings > #4 Wifi Security

[Deleted User]

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