unable to make/recieve calls

laconic

The message I get when trying to make a call.  This includes *228 after a hard reset.

 

"Thank you for calling Verizon Wireless. The number you have reached has been changed, disconnected, or no longer in service."

 

Everything was working fine until Verizon called to verify my plan today.  I asked them to block web access.  They apparently blocked everything but text messages.  I cannot find the option to unblock on my account.  I did manage to unblock voicemail and remove the call forwarding they added which I didn't ask for (I never gave them a number to forward to).

 

After an hour clicking "email us" links, I have yet to find an email address or form.

laconic

After messing with the phone a bit, I managed to somehow get it to make a call to Verizon (don't ask how I got around the voice block).  After telling them the issue, I was told voice wasn't blocked, and it was the block on international roaming that was keeping me from being able to use voice.   Was not out of country.  They then told me they would remove the block.  After a few minutes, I hear "Oh, voice was blocked".

 

My question is, how does asking for a data access block get everything (including voice) blocked but text messages, voicemail removed, and phone number forwarded to non-existing number?

 

This is the reason I left AT&T, very poor support for the simplest things.