So my modem is disconnecting and shutting off about every 10 min and i cannot figure out what to do. I have tried everything imaginable i switched usb ports uninstalled, reinstall vzaccess manager, and called support which did nothing. I really need help because this is the only form of internet we can get and we pay good money for it and we should not have to deal with these technical problems. Customer support said it was the computer making the problems but i ran scans on everything and messed with the setting on everything so i think it is the modem. Funny how we are supposed to renew for a 2yr contract at this time and the thing is acting up on us.