OUTBOUND Caller ID from VZW cell shows ONLY the PRIMARY acct owner's name!!

armstrd00

I've stumped the Tech Support guys at VZW....I'm on a family plan with my daughter as the primary account holder. It's HER name that's sent with the outbound caller ID, not my name or even just the phone number.  Spoke to Tech Support for quite a while & they can't figure out where the caller ID name is coming from!   No name is present in the phone signature and Verizon says they DO NOT send the Caller ID name....????  Really??     

 

This number has been in use for several years on the same Verizon plan and  was NOT ported from any other telco. Until recently, caller ID showed only the cell number and "Portland, OR".  Recently something changed somewhere to have the primary account holders NAME show up.....and evidently, it can't be changed.  This is just silly....grrrr.     

 

I only want the ablity to display either just the cell number or my own name (since it's my phone...) on outbound caller ID.  Any advice or help is appreciated!  

budone

This issue has been a subject that quite a few have posted about in the last two weeks. Something has changed. finally to show our name when calling a landline, but no one at VZW has a clue on how to make changes to other phones on the account.