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HBOGo login error

I've never had a problem before but today when I try to log in I get an error page with the term "Not Supported Method" after clicking the button.

Anyone having this issue?

I tried looking for a help section on HBO Go site where I could report the issue but there was nothing and in order to write anything on the main HBO site you have to register.

Comments

TonyaD_VZ

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.

Thanks,

Tonya D.

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

kylebellamy

Thanks1

mgsmith1

I'm getting the same "not supported method" error attempting to activate through hbogo.com.

[update] Out of curiosity I tried the process in IE9. Worked fine. I was originally using FireFox. Note that IE is a work-around for a problem that should be fixed considering FireFox's market share.

smith6612

@mgsmith wrote:
I'm getting the same "not supported method" error attempting to activate through hbogo.com.
[update] Out of curiosity I tried the process in IE9. Worked fine. I was originally using FireFox. Note that IE is a work-around for a problem that should be fixed considering FireFox's market share.

Seems Verizon's website doesn't support the new versions of Firefox. That error doesn't appear on Firefox 5/6. You could use a User-agent switching add-on to fake which browser you have to the Verizon website. That might work and allow you to use HBO Go.

MJFeeney

This problem also occurs with Chrome. I have the problem logging into MyVerizon.com ((I don;t have HBOgo).

phishisgr8

I get the same message whether I use ie, Chrome, or Firefox. It just started a few days ago. I can still login via Google TV, though. Has anyone found a solution?

qstnofbal

Yes, this exact thing happens to me every single time I try logging in to HBOgo from my computer (its actually less trouble on my smart-phone!) Anyway, I found that every time I log in, I must go to this site (Verizon) and log in, then I go to HBOgo, click Sign In, and it automatically signs me in. Way more trouble than it should be but this is the only sure fire way that works for me.

qstnofbal

May I get a PM in regards to this as well, since I experience the same problem? Thanks.

clvicente71

I am having the same problem. I get the "Not Supported Method"message please help

jkitties6

One of the other forums mentioned using an Incognito browser window in Chrome. I haven't tried HBOGo, but I was having this problem logging into My Verizon. Using the incognito window worked, possibly because it disables all add-ins. Hope this helps. Firefox users might try disabling extensions, then re-enabling them one at a time to determine which ones "may" be causing the conflict.

Dstodden24

I'm signed up for hbo and fios through Verizon, but when I use my login info to sign up for hbo go, it says I need to sign up for fios. Which I am. I'm using the exact same login info for hbo go and Verizon, and it works on verizons website, so anybody know what's going on with this? Any help would be greatly appreciated! Thanks

JoeJennyBK

I am having the exact same problem Dstodden.

After talking with three different reps over the last few days, I am no closer to getting it to work. I am also having the same exact problem with WatchESPN, so it is clearly a Verizon issue.

likesmovies

Having same problem with different parameters. Sometimes I click the "Sign In" button, but the browser does not respond....it gets either lighter or darker. Using a different browser, I can get the "Sigin in" link to work, type in my credentials, but then the little window shows the Verizon home page. And so it goes in circles. Talking to the tech people today did not resolve my issue, so I have to call back on Monday to speak with the site support folks. Hummmmm, I wonder about this, I could logon to hbogo a month ago, and can logon to it using my iPhone. Cannot use it on any of my computers.

Rhihan

I'm having the same problem. It keeps saying:

"To watch videos, you will need to subscribe to FiOS TV with HBO."

But I do have have FIOS and HBO! Anyone know how to solve this?

Thanks!

pegling

I'm on my iPad at work and just started getting this message too. I have Verizon Fios and am using the correct log in. I know I have HBO because I just watched it yesterday at home!

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