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Broadband Connection (Coax) is down :(

This happens practically every other day. None of our TV's can receive channel lists or video on demand. I am using a NIM100 in my room but for some reason i can still have internet access over the coaxial cable. Is there a way to reset that connection. Or just a way to fix it from doing that everyday

. Your help is greatly appreciated.

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Justin46

Interesting! I have what may be the same problem, or at least a similar one.

I have 3 STBs, 2 wired PCs, and one wireless laptop. In the past I have always been able to see all of these devices, but I recently converted a wireless desktop to wired by putting an unused NIM in a coax leg, so that one STB and that PC are behind the NIM. The PC works, and I can see it in the router. The TV receives all of the channels it is supposed to, but I do not see that STB in the router, and the STB says it is not connected, and thus the Guide data is not being updated, opr can I get VOD on that box. All my other boxes are working just fine, and do show as connected.

I am looking at putting a splitter before the NIM, wiring one output leg to the STB (bypassing the NIM) and the other to the NIM for the ethernet PC connection only.

Anybody got any idea why my router cannot see the STB behind the NIM? And if so, how it can be fixed?

Thanks in advance for any advice.

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.0, Build 06.89
Keller, TX

Justin46

OK, I fixed my problem. I put a splitter in the coax between the router and the STB. One leg of the splitter output goes to the STB, bypassng the NIM. The other output goes to the NIM input, and the output of the NIM is cat5 to the PC. The output coax from the NIM is not connected. I had to reboot both the STB and the router, but the router now sees the STB, the Guide data is being updated, etc.

I am guessing that, for TV signals over the coax, the NIM is uni-directional, so any STB connected to the NIM coax output cannot communicate back to the router to get Guide data, VOD, widgets, etc.

Don't know if this info helps the OP, but maybe it does.

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.0, Build 06.89
Keller, TX

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