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Having to reset set-top box

Bill92

There seems to be a glitch with the set-top box I have. Has this problem happened before? I have a digital set-top box with the DVR built in. The thing that the box is doing is when switching from Non-HD channels to HD channels, you have to turn the box off so it will reset and then turn it back on. It seems while you are switiching channels within Non-HD channels it works fine and the same with switching channels within the HD channels. Why is this occurring? I am using a HDMI cable with the TV. Can anyone shed some light on this. Thanks.

--Bill

Comments

Keyboards

Bill -

It sounds like the dreaded HDMI bug. Some TV / STB combinations have problems when switching content from SD to HD over HDMI. What is your 4:3 override set to? Try the "OFF" position which outputs SD upconverted to the HD resolution.

You could also try using component (red / green / blue RCA jacks) which will give full HD resolution and depending on your TV and eye may or may not be a degradation of the HD image.

Don

Message Edited by Keyboards on 12-12-2008 01:59 PM

Techman28

Bill turn off 4:3 override in your video settings on the box

Menu, Settings, Video settings then turn off 4:3 override

BassBob

What brand TV did you have? FiOS has trouble "handshaking" with Samsungs, althought this may not be a "handshake" issue.

Bill92

BassBob - It is a new TV - A Toshiba 40 inch LCD HDTV with 1080P. I was wondering if you could use instead of a HDMI cable if you could use a S-Video cable. Would that solve the problem? Just a thought. I will also look into turning off the 4:3 over ride in the STB.

--Bill

Bill92

Keyboards - Thanks for the information. The TV I just purchased a couple of days ago. It is a Toshiba 40 inch LCD 1080p HDTV. It seems to be a new model which just came out. I will try the off position on the 4:3 over ride. I was also thinking of maybe using an S-Video cable. I am sure those cables also carry an HD signal.

--Bill

Justin46

Bill,

No, the S-Video cable will not carry the HD signal, you need to use HDMI or component cables.

I have seen reports of a variety of TV brands having HDMI handshake problems with Motorola STBs, Toshiba being one of them. The previous advice to change the 4:3 Override setting to Off almost certainly will fix the problem. I have used Off for over 3 years, works great, and eliminated a 3-4 second delay when changing between SD and HD channels, in either direction, with my Sony TV (the TV and STB needed to resync, and that took time, way too much time for me).

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.0, Build 06.89
Keller, TX

Bill92

Hey Justin.....

I went into the set top box and went through the menus. I saw a catagory that said SD Override. The choices were like 480i and some others along with being able to set it off. I set it to off and then went to the non-HD channels.

After that, I punched in a channel that was in HD and it worked. It went back to the HD channel without having to turn off the TV and the set top box. Thanks everyone for the good advice. Having to reset every time was getting

a little annoying. I wonder why by setting it to off it allows it "skip" more freely? Thanks again.

--Bill

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