Verizon mailed me my 3rd Actiontec router last week, and I'm still getting 2 - 3 drops every evening. I've tried everything (trust me). This isn't an issue with signal strength, because my ps3 and laptop are both just about 10-30 feet from the router. Anyway, I give up. What's frustrating, is that when Verizon came out and installed everything in the first place they installed the router in the back of my kitchen, which is basically an inconvenient location to hardwire into my laptop, and is impossible to hardwire to my ps3 without running a 30 foot cable into the living room. They told me, "Oh it doesn't really matter where we install the router because you should be able to hook up wirelessly without any trouble." Ha! It was simply more convenient for them to install it in the back of the kitchen because it's a straight shot down to the ont on the back of the house. Had they installed it in the living room, behind my tv for instance, I could plug in wired and at least get a stable hard wired connection on the ps3. I want a hard wired connection in the living room. Currently, I've just got the coax connection in the back of the kitchen hooked straight into the router. I use Directv, so there is no confliction with TV service. I'm certain Verizon is not going to do this for me free of charge, even after all I've put up with. What will it cost and what method will they use? Any ideas?