Problem - My Electronic mail message was returnedThis may be the most frustrating of all electronic mail problems. After taking the time to create a message, you click on the send button and consider your task done. But the next thing you know, a message shows up in your in-box with a heading that says your message did not reach the intended recipient.
Solutions
The first thing you want to do is take some simple steps to insure your sending your message to the right address. It’s simple to misspell and address when you’re in a hurry to get your mail out. Also, there may be a discrepancy between whether it’s a com or net address. Another common problem is that the email is no longer valid. To see which of these might be the problem send out several messages with the changes from com to net or with different spelling. If you send out these messages with variations and two get bounced back but one doesn’t then you have solved your problem by the process of elimination.
Sometimes the source of your problem lies with the recipient. If messages to other addresses go through but fail here, try to contact the intended recipient by other means and report the situation.
The cause may range from a temporary problem with the recipient’s server to a switch to another e-mail provider, to a full in box. In this case, simply waiting may be the best recourse. Or a phone call or other communication may be required on your part to obtain the correct e-mail address. If all your messages are being returned, you may have a connection problem.
Problem 2 - you’ve Lost Your Internet Connection
Sometimes a failure to send or receive electronic mail could be attributed to a lost connection with your Internet service provider.
If you see a failure to connect or a no response message or have otherwise ascertained that you have failed to connect, double check to make sure there are no physical problems.
First, ascertain that your cables and connections are in place. If you use a dial-up modem, listen to establish it produces the normal high-pitched dialing sound. If not, the trouble could be a loose connection. Locate the phone cord that runs from the back of your computer to the phone jack, and then make certain that each end is plugged in snugly.
If you don’t hear the expected dialing sound, check to make certain your phone cord is undamaged. If it seems haggard, replace it with a new one. Other steps include making sure the line is secured into the right port, and checking the phone jack by securing the cord into another jack. If you hear the dialing sound after any of these steps, you have made a successful connection.
Connection problems might be more common with dial-up modems than with broadband connections, but the latter is also dependent on physical connections. A loose wire or badly connected cable can easily be problematic. Some of the times a glitch happens that can be best handled by repeating portions of the initial set-up process. A simple fix touted by Verizon technical service reps for some DSL (digital subscriber line) customers is to disconnect the three lines from the back of the modem and then reconnect them in a specified order. When this action is taken, the online connection is at once recovered.
If you’re online but keep getting disconnected, the connection loss can be the result of an unintended software system command. In Outlook Express, for instance, you’ll find the system command Hang up when done. If the box in front of this phrase is checked, the connection will automatically be cut off every time you send or download electronic mail. Sometimes a misdirected click of your computer mouse will cause you to place a check in the box even though you do not realize it. Simply click on the check mark to make it disappear, and the hang-ups will discontinue.
These common e-mail troubles are rather easy to ascertain and when corrected will make your e-mailing experience more gratifying.
I am having the same issues no matter if I connect wired or wirelessly. I turned off all of the wireless, and used wired connection, and the same things happened. I did do a factory reset on the router. The connection was better for about an hour, and then the internet started dropping off again. We have 2 computers, an Pod and a Wii. One computer is a laptop running windows XP and the other is a Mac. Both computers and the I-Pod are having the same problems. The Wii rarely gets turned on. I think it is either a router issue, or something is wrong with our FIOS line.
Was having the same problem, along with STB issues. Got the ActionTec router swapped out for the newest one. Westell I believe is the brand. Everything is just peachy now.
@Brennoko wrote:Can those having the issue post what speeds they are getting from speed tests? Depending on the speeds it may even be an issue that rebooting the ONT would correct.
