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iChat (Mac) video doesn't work with ActionTec FIOS router

I have followed a lot of the tips here, and online, to enable full functionality of my iChat client on a Macintosh using the built in iSight camera. My port forwarding is setup for iChat as well as AOL, so all the necessary UDP ports are enabled. I can do text chat and audio chat. But when I do video, it times out.

I took the computer off the network and used my Verizon USB EVDO card and iChat works perfectly.

I'm frankly fed up with this router and all the config that needs to occur. Things were so much easier using DSL. Can I dump the ActionTec and use a more user friendly one from Linksys? I'm using Coax, but we don't have Verizon FIOS TV, so if I could get the CAT5 port on the ONT enabled I'd rather use that - especially if it fixes some of these annoying problems.

Are there other ports I'm missing? The ports are all enabled based on this support doc from Apple.

http://support.apple.com/kb/HT1507?viewlocale=en_US

Comments

CharlesH

I don't know a whole lot of iChat and such but I'm sure you can get it working assuming the correct things are set with the router, but to answer your last question, YES. It would require a tech to come back out and running ethernet from the ONT to the house & having a tech change your connection from coax to ethernet at the ONT on the network side. Then you could use what ever rroooooottter you wanted.

phl08

Is there a charge for a tech to come do that? The cabling is already there.

Gtbiss

Regarding the router, there isnt anything you should have to do with port forwarding, etc, since you are initiating the sessions. The only thing you should do is confirm that Universal Plug and Play is enabled.

Goto Advanced, Universal Plug and Play, make sure the two boxes are checked and that the WAN Connection Publicicaiton is set to "Publish only the Main WAN connection."

We have 5 macs at home and they all work with the actiontec.

Hope that helps

dslr595148

Since this is the FIOS board and you said use UPnP

Smiley Indifferent

You may find the info at: All DSLR (dslreports.com) FAQs » Verizon Online FiOS FAQ » Actiontec » Actiontec Security considerations

Full URL: http://www.dslreports.com/faq/16142

About, Local UPnP and CSRF UPnP...

--

There has to got to be a way to allow users to connect to the OP without using UPnP.

#1 What is the Starting IP and Ending IP?

If you do not know, go to Advanced -> Private IP Address.

As need be, you could show a screen shot of that area.

#2 If desired, see as need be:

All DSLR FAQs » Verizon Online FiOS FAQ » 3.0 Networking » What are the trade offs between the various router configurations?

At URL: http://www.dslreports.com/faq/16077

phl08

I guess my problem is really that I can't get AOL video chat working. While I'm using the Apple iChat client, I am communicating with people using my AOL account (this is integrated/supported by iChat). I use it with no problem when I plug in my EVDO card and connect that way. When I get onto my home FIOS network with the Acitontec router, I cannot get the port forwarding working the right way to save my life.

I have enabled port forwarding for America Online, AIM Talk, AOL Instant Messenger and iChat. Yet my security log continually shows the erorr:

Blocked - Spoofing protection IGMP <my WAN IP Address>->224.0.0.22 on clink0

This is for the incoming connection when someone tries to accept my video call. The outbound connection that I initiate is fine:

Accepted - IGMP packet

IGMP <my WAN IP Address>->224.0.0.22 on clink0

Here is my port forwarding setup for the PC in question:

Networked Computer / Device Network Address Public IP Address Remote Host IP Address Protocols WAN Connection Type Status Action localhost localhost Verizon FiOS Service – TCP Any -> 4567 All Broadband Devices Active 192.168.1.100 192.168.1.100
:16402 iC55647 - UDP Any -> 55647
AIM Talk - TCP Any -> 5190
America Online (AOL) - TCP Any -> 5190-5193
UDP Any -> 5193
AOL Instant messenger - TCP Any -> 5190
UDP Any -> 5190
Apple IChat - TCP Any -> 5190
TCP Any -> 5222
TCP Any -> 5297-5298
UDP Any -> 5190
UDP Any -> 5298
UDP Any -> 16384-16403
TCP Any -> 5220
UDP Any -> 5060
UDP Any -> 5297-5298
UDP Any -> 5353
UDP Any -> 5678 All Broadband Devices Active

192.168.1.100 192.168.1.100
America Online (AOL) - TCP Any -> 5190-5193
UDP Any -> 5193 All Broadband Devices Active

This leads me to another question - I ultimately want to enable these ports/services for any comptuer behind the router. But I can only seem to specify individual hosts.

phl08

I gave up on it all. No matter what ports I forwarded that were anything related to chat, AOL, iChat, etc. i could not get a video chat to work with AOL Messenger or iChat. No problems with Yahoo video chat or even Skype.

So I turned the Actiontec into a bridge and put my Linksys WRT350N in place. All is roses now with no problems. I opted against requesting the CAT5 port be enabled in the event we eventually switch from DirecTV to FIOS TV. Then at least the coax will still be in place.

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