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internet

my internet has been running slow and freezing (not responding). I did a microsoft diagnostics and it said "incoming verizon.net/outgoing verizon,net FAILED". What does that mean and how do I fix? I turned off the router & computer, waited 1 min. and restarted. didn't help. Please pardon me but I am computer illiterate.

Comments

smith6612

incoming.verizon.net and outgoing.verizon.net are the addresses to Verizon's mail servers. Are you having issues with your e-mail or with the entire Internet experience all together? Does your PC seem sluggish overall, program-wise while downloading data or while browsing?

della1

the entire internet. Yes, sluggish. I've run norton-it says everything ok. Microsoft security essentials says everything ok too. is it time to get new computer?

baseball5150

what operating system are you using?

della1

not sure what you mean, but heregoes: Windows XP, version 2002, computer 1.60GHZ, 480 mp of ram. is that right?

tonyterry12

MY INTERNET KEEPS FREEZING UP ON ME AND IT IS VERY DISAPPOINTING WHEN I AM TRYNG TO GET INFORMATION OR SEE DIFFERENT SITES AS WELL.

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