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MRDVR troubleshooter

I currently just upgraded my DVR to the 7232 and exchanged my other two HD STB's for the 7100 P2's. The MRDVR function works as I can access my recordings from all STB's but when accessing recordings from my non-DVR's, there is lag present on the responsiveness when fast forwarding or rewinding. I tried running the MRDVR troubleshooter, and after retrieving the details it suggests I contact Verizon and select item 3 to subscribe to the MRDVR. Is this because of the newer models or is there a solution?

Comments

Anthony_VZ

We have sent you a private message this morning regarding this matter.

doropallo

When I press this on my system, 1- 7232 and 3 -7100s, I get the message:

MRDVR feature requires a DVR capable STB to be present. Our records indicate that you currently do not have a DVR STB.

To order a DVR STB call 1 800 Verizon and select option 3.

I run this from the 7232, which is the MRDVR itself. I posted a thread on this and was instructed to fill out a form on a link over a week ago and nothing ever changed. I was informed that it not normal and that was it.

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