Computers and devices can't see/talk to each other over network?

Hi all,

Since I've had FiOS installed my network has not been functioning normally. My computers can no longer see or talk to each other over the local wireless network, and my Xbox can no longer see my media server running (Connect360).

My set up: I have a Macbook Pro and a black Macbook, both connected over wireless. Firewalls are not running on either. My Xbox is a wired connection. To clarify, everything was working fine before FiOS installed this Actiontec router, so it's definitely an issue on that end, not something to do with my devices.

When I plug my Macbook Pro into the router (i.e. get on a wired connection), my Xbox can see the server and my files stream just fine. The minute I unplug, all communication ceases.

There seems to be some issue with the router being able to bridge wireless and wired connections - as if they are not even on the same network. My firmware is the latest version according to the automatic check in my router settings (4.0.16.1.56.0.10.12.3) so I'm baffled as to what could be causing this.

Anyone have any idea how I can fix this? It's quite frustrating and renders most advantages of having my laptops on a wireless local network useless.

Help!

Thanks

Mike

Accepted answers

prisaz

Have you tried resetting the router back to factory defaults? Just a thought that perhaps you may have received one that someone else had and made changes.

Edit

All ports are bridged by default, but if you are getting different IPs, it does not seem they are now. Suggest a reset.

All comments

eljefe2

When on wifi do either of your Macs have any connectivity to the Internet?

Have you configured your Macs to the same encryption as the Actiontec is set for, and entered the WEP/WPA/WPA2 password in to the Macs wifi setup?

OohMama

Yup, both computers and my Xbox all connect fine to the internet. Have no issues there - speeds are as promised too (surprisingly).

I believe both computers connect via WPA, as I configured in the Actiontec security settings. Is it possible that my computers are connecting through a different security protocol? I would assume they wouldn't be able to get on the internet if they weren't connected though my configured router setting (WPA), correct?

eljefe2

Are you sure you're wifi connection is to your own SSID? Not some neighbors unencrypted wifi?

OohMama

Yup, definitely connected to my own SSID.