My hd set up box is not responding to my remote. (yes, the remote is turned on). it asks me for a parental control pin, which I have never set up and the only buttons I can actually use are power, and info (which sends me to the parental control question). I tried using my remote for my dvr and it gave me the same result. I have tried to reset the box and no such luck. I am unable to see the guide, my DVR info and use menu. This is very frustrating and just happened when I was watching a playback of a show I recorded. I was in the middle of my show and it just froze, so I turned off the set up box and turned it back on and I am now stuck with a dead box. HELP!!!
