Vod 268 and no refund

Angrycustomer111

Vod 268. You people are crooks. I was in the middle of a movie and it was cut off. now i can't access it. I paid for this and you are preventing me from watching it. This is breach of contract. You won't even give me a refund for the movie I rented. I will be sure to let everyone I know not to choose Verizon service, this is the worst service ever and your automated computer doesn't help anybody.

CRobGauth

The one or two times I have had an issue with VOD (probably average at least one a month), I got a refund for the movie with an issue.

I assume you tried and was turned down?

Try sending tweet to @verizonsupport and see if they will help.