My name is jeffheath3. I have 4 devices in my living room attached to my Verizon TV. However, the Verizon remote only has 2 programmable buttons. So, I went and bought a six button remote for all my devices. It was easy to set up except for the Verizon box but after figuring out that the box was not Verizon but Cisco it now works fine. EXCEPT.. My new remote does not have a "on-demand button" and on-demand is not an option from the menu. That should not be a problem because I expect there would be a channel I could go to. Negative, after talking to customer service... I was told "it serves you right for not using the Verizon equipment and there is no channel that goes to on demand" I pay for on-demand and because I wand to just have one remote I now can't use one of my features.. I am using a RCA 6 button remote from Best Buy.
