My Mom got a FiOS TV/phone/internet package last month so I re-read all the product literature and discovered that VZ has an app to make an iPad to behave like a TV remote control. It works via the in-home wireless network.
My Mom can't see well (even the large button remote) and when she gets the wrong channel, pushes other buttons and gets lost. It's hard to diagnose over the phone and get her back to the channel she wants.
I have FiOS also and her account is linked to my email. How can I change her channels from my house? It would be a great help to not only correct her channel selection, but we could plan ahead and change it to Lawrence Welk and other shows she watches. Thanks for any advice.
-Tom