I am a rank newbie to computers and Verizon. Have used Iphone tethered for last 4 months and decided to go to Verizon when 4G was announced realizing 4G was in only a few large cities. Since we spend perhaps 3-6 months in those cities per year we thought it would be a good switch from AT&T rather poor service in some of the outlying smaller communities. After having mucho difficulty getting the Pantech UML 290 set up and activated, I spent hours with two seemingly knowledgeable technicians trying to figure out why I could not log on. Finally after dealing with problem till 11:30 PM I went to bed. Next morning I decided to turn off firewall and try to connect. It connected immediately and was as fast as my old land line DSL. Wow, was I ever impressed. Unfortunately the high grade engineer with Verizon in New Jersey was not able to tell me how to connect with my Windows Firewall turned on. I do have Verizon Access Manager program as exception to firewall along with portable wireless devices. Nothing seems to help resolve how to keep connection when the firewall is on. I use Windows 7 and the only ethernet connection I have is direct to my Brother printer which does not go through a router or switch. Suggestions anyone please. BTW the Verizon Engineer suggested I contact Microsoft to help as it relates to a firewall problem. I have tried unsuccessfully to reach MS Engineer this weekend even in their premium support area.
