Like many others I am having this problem. I signed up for Verizon Fios and was told I would receive a $200 gift card. I have not received the card although I have been waiting for a few months. I have called Verizon and spoken with representatives and I have internet chatted with representatives about this issue. I am told I will get the gift card, yet I do not have it. A reason I signed up for Fios was to get the gift card. I need an answer as to how to proceed. Thank you.