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Verizon 4G 700Mhz service kills some FiOS TV by pixelation

Verizon 4G 700MHz service kills some channel assigned 700MHz range. Mainly international channel, bit Verizon ignore it because it's pretty minor channel. Also, such international channels is supported only by Verizon in certain area. Verizon is very good at collecting money, but the technology and technician is the worst in North America IPTV and CATV. It's amazing they are still using video overalley, which is old fashioned and easy to be influenced by another service. Change to IP!!

Comments

lasagna

Hmm.... don't suppose that the coaxial cable which runs inside your home between the ONT (to which everything is delivered over fiber) and the STB could have anything to do with it? Since this is the only part of the system which would be susceptible to interference in the 700mhz range, sure sounds to me like you have a poorly shielded coax run, non-digital grade coax, bad shield or equipment ground ground, or faulty splitter somewhere.

tommyaizawa

@lasagna wrote:
Hmm.... don't suppose that the coaxial cable which runs inside your home between the ONT (to which everything is delivered over fiber) and the STB could have anything to do with it? Since this is the only part of the system which would be susceptible to interference in the 700mhz range, sure sounds to me like you have a poorly shielded coax run, non-digital grade coax, bad shield or equipment ground ground, or faulty splitter somewhere.
The problem is that Verizon technician could not find the root cause at all. They have come to my house many times and checked everything that are supposed to be including splitter, coax cable, connection... Apparently pixelation occurs only limited frequency range, Verizon should avoid any possible frequency that could influence by another.

prisaz

Is the ONT properly grounded. All the shielded cable in the world may not help if there is no drain leg to discharge the signal. Check the ONT to see if there is a green wire from one of the ground lugs to a grounding source. Possibly a cold water pipe, or electrical panel or source that is grounded properly.

Just a thought.

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