damaged Verizon utility box

I have a green, in ground Verizon utility box in my yard. Every time it rains it fills with water & the lid pops off and the lid comes off. I can see wires & other stuff in it. It then takes about a week to drain out & it making my yard a soppy soggy mess. How do i get this fixed?

Accepted answers

Edg1

Call Verizon and report it so they can send out a tech to bolt it down.

All comments

Edg1

Call Verizon and report it so they can send out a tech to bolt it down.

[Deleted User]

Hi SueLizzy,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

MRoss24

There is no phone number to call for issues with utility boxes.