This has been an ongoing problem even a few weeks after installation. Sometimes it happens twice a day and other times only twice a week.
My router stops broadcasting its wireless signal suddenly. I've read other posts regarding the router possibly resetting itself but my wired connections are never affected. This is NOT a matter of signal strength because it doesn't matter how close or far the devices are and they all lose the signal at the exact same time. The only way to restore the signal is to turn off the router and turn it back on. I've called customer service ever since the first time it happened back in August and have received little to no help at all in resolving this.
One rep told me that it might be due to a faulty line but I didn't have the "Line Insurance".... This service was newly installed in July and ever since August I have been calling regarding this issue. Didn't know the Verizon was so hard up that they don;t even stand by their OWN newly installed equipment that not even a month after being installed there is no guarantee.
Has anyone else dealt with this issue? I'm growing tired of calling customer service to get the SAME dismissive rhetoric from them. Has anyone else had these kind of issues with the Actiontec M1424WR? Been checking other threads for known issues but most talk about losing ALL connections not just the wireless signal.
