I've had this phone since about June on 10' . In that time the screen completely blacked out where I had to restore it, and last night I was looking on the browser and it kept kicking me out. I turned off my phone to see if it would help and it self restored my phone. It brought me to the beginning like when I first bought it. Still it would not let me activate my google account and showed the warning of low storage when everything was wiped out. I'm not a whiz on phones and techie things but I'm getting to my limit of aggravation.... I'm tired of going through all this hassle. It is my only source of communication so when that screws up then I'm screwed....