Like everyone else, the connection times out. Please escalate and have Verizon agent email me. Thanks.
Hi ango28,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
I escalated this a while ago and had a support rep PM'ed me back telling me to wait. How can I follow up on this?
Hi ango28,
We have reopened your support case. Please reply to the most recent private message you received from an agent assisting you.
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