If a message that "Page cannot be displayed" pops up all of the sudden, when I never had a problem with this site....what do I change/fix and where?
Try clearing all internet web browsing history. IF it only happens on this site and you are using a favorite or shortcut delete and create a new one. Depending on you browser do a reset (note you will lose all custom settings) For Internet explorer - internet options - advanced.
Also make sure you have applied all updates to your Operating System.
Last resort install a differnet browswer such a s palemoon, but keep in mind I believe this site is optimized for Internet explorer
FWIW, I'm having the same problem the OP described.
I have already taken all the steps outlined by JOSEm441. Here's what I get when I try to open a shortcut to this forum:
This is the link specified in the shortcut:
http://forums.verizon.com/t5/FiOS-Internet/bd-p/FiOS_Internet
If I refresh the page after getting the error message it opens normally.
If I paste the URL into IE or Firefox it opens the first time with no problem.
I have this same issue with one or two other shortcuts, also to forums. Other shortcuts to websites that are not forums open properly the first time.
I think this is a Microsoft / IE problem but I haven't had any luck finding a solution on relavent forums there. For now, I just live with clicking refresh after using the shortcut to start the process of getting to the forum. I figured I'd pass my experience along so the OP can know he's not the only one with the issue, and in case someone else comes along with a solution
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Windows 7 (x64) SP1IE 10 and Firefox 24.0
Microsoft Security Essentials
@JOSEm441 wrote: Try clearing all internet web browsing history. IF it only happens on this site and you are using a favorite or shortcut delete and create a new one. Depending on you browser do a reset (note you will lose all custom settings) For Internet explorer - internet options - advanced.Also make sure you have applied all updates to your Operating System.Last resort install a differnet browswer such a s palemoon, but keep in mind I believe this site is optimized for Internet explorer
This issue has nothing to do with these solutions. The Verizon forums web sites (hosted by Lithium) periodicnally have issues like this. Currently, the content when opening a new page on the forum more often then not is slow to display. Usually the red Verizon banner displays but the rest of the content is delayed -- I just encountered a 39 seconds delay. I reported it to a Verizon contact last week and they acknowledged the issue.
PJL....
I think you're referring to another problem. There are times when the Verizon website will be a little slow loading and getting past"finding your information" takes a while, but that's not the same as the "Page cannot be displayed" message the OP and I are seeing.
If I don't manually refresh after getting the Page connect be displayed error the page never loads. And, once again, I only have the problem when using a shortcut, never it I manually paste the URL into a browser.
It's conceivable that there's something in the format of the Verizon pages that causes this problem but I sure don't think we've pinned that down.
@eljefe wrote: PJL....I think you're referring to another problem. ...Perhaps. The issue I described is gone for now -- the pages are displaying very quickly -- but the issue comes and goes.To to those experienceing the specific shortcut problem, I did a Bing Internet search for "web shortcut does not work" and got some interesting information. You might try looking.
I think you're referring to another problem. ...
To to those experienceing the specific shortcut problem, I did a Bing Internet search for "web shortcut does not work" and got some interesting information. You might try looking.