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Android Fios App does not work with Ethernet

In one of my rooms I am using an Android based set top box wired (Ethernet)<br>I was excited about the possibility of live TV streaming similar to what I can currently do with the Xbox Verizon FiOS app in another room.<br>My Android based set top box also supports Wifi. When I disable Ethernet and enable Wifi, sure enough the Android Fios Mobile app works - why doesn't it work over Ethernet which is a much faster connection? All other android apps (Netflix, HBOgo, etc) work with Ethernet. Come on Verizon!<br>

Comments

PJL

@WiredAndroidSTB wrote:
In one of my rooms I am using an Android based set top box wired (Ethernet...
...

Could you give some details about this STB for us to understand what's going on?

WiredAndroidSTB

Below is a link to more details about this androis (verizon 4.2.2) media hub

http://www.minix.com.hk/Products/MINIX-NEOX7.html

PJL

@WiredAndroidSTB wrote:
Below is a link to more details about this androis (verizon 4.2.2) media hub

http://www.minix.com.hk/Products/MINIX-NEOX7.html

I don't think the app was not designed on a hard-wired (ethernet) connection. I'll check with the developer team contact I use.

PJL

@WiredAndroidSTB wrote:
Below is a link to more details about this androis (verizon 4.2.2) media hub

http://www.minix.com.hk/Products/MINIX-NEOX7.html

I heard back from the app team. Their reply: "They haven’t tested any support for Google/Android CE devices like this with Ethernet connectivity. Theoretically it should work, but obviously something is going on. The app itself shouldn’t care Ethernet or WiFi."

So if you can provide further information I will pass it on to them, but at this point they "may support CE devices in 2014."

n4cr2k

I can confirm I have this issue too. I'm using the X5 instead of the X7, but the same issue. Interestingly if I open the app with ethernet it tells me I have no connectivity and to browse my library. When it goes to the library it says there is an internet connection. Then I just keep ping ponging between the dialogs of having a connection and not having a connection. Even it you start the app on wifi and go to the live tv, then switch over to ethernet it complains. It seems to be checking exclusively for WLAN connectivity.

TexInTX

I can confirm I have the same issue with my Google TV (LG 55GA7900), if I connect to network via wifi then the FIOS Mobile works but if I connect using Ethernet, FIOS Mobile complains that there isn't an internet connection available.

SO this isn't device specific but poor coding, or intentional coding. The app should look for any internet connection and not specifically if 3g/4g/cellular or Wifi is available.

AnonymooseGuy

Same problem with an Android g-box midnight. I got past that by activating wireless. Not a big deal but it'll be slower.

Except it still refuses to play because there's an HDMI cable attached. It says to remove the cable to watch. Uh huh. ... Watch on what? There is no local display.

PJL

@AnonymooseGuy wrote:
Same problem with an Android g-box midnight. I got past that by activating wireless. Not a big deal but it'll be slower.

Except it still refuses to play because there's an HDMI cable attached. It says to remove the cable to watch. Uh huh. ... Watch on what? There is no local display.

The FiOS Mobile App does not work when the HDMI output of the device is active. This is due to content provider restrictions on the app -- it can't be used with HDMI on any device, including IOS devices. Other apps have the same restriction, but many do not. It all depends on what the content providers require and how DRM is managed.

bob78282

What about the ethernet problem? I have poor wireless service in my bed room and like using the ethernet on my tablet but the fios app does not work. This seems like an easy fix.

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