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"INFO" BUTTON ON TV REMOTE

SEVERAL DAYS AGO THE INFO BUTTON ON THE REMOTE(S) STOPPED GIVING CAST INFO FOR MOVIES/PROGRAMS.

i CALLED TECH SUPPORT AND THEY ADVISED THAT I POST THIS AND THAT IF ENOUGH PEOPLE COMPLAIN YOU MIGHT REINSTATE THIS FEATURE.

WHY DID YOU ELIMINATE THIS? IT MAKES CHOOSING A MOVIE/PROGRAM MORE DIFFICULT. IF I DON'T RECOGNIZE A MOVIE I MIGHT POSSIBLEY WATCH IF THE CAST IS INTERESTING.

WHY WAS THIS ELIMINATED?

Comments

edxtender

I chatted with an on-line rep yesterday and got this service restored as of yesterday. The customer rep referred the issue to a technical rep and voila, the actors names are now displayed.

Bigtracks2

I find you can get deeper info if you press the info button a second or third time.

Hubrisnxs

Try an STB auto correct

Menu>customer support>in home agent>set top box auto correct

Tommygku

This info needs to be reinstated. Poor decision.

[Deleted User]

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