Yesterday You Tube videos lost their audio. Worked early in the day, then a few hours later no audio. * On Firefox, Chrome, and IE10 * Tried a second computer: no You Tube audio. (It was previously off so any power/network spikes or glitches would not have effected it.) * Tried wired and wireless. * Videos on other sites play fine, with audio. * The advertisement at the top of the You Tube page has audio. (Weird) * On a wireless BluRay player, You Tube audio is fine. I've tried: Deleted cookies, restarted computer, rebooted router, removed and reloaded flash player. Also went through all the "no audio" help suggestions on YouTube. I'm at a loss as to how such a specific problem could suddenly occur on two computers. Any ideas?

You Tube audio

walt178

Yesterday You Tube videos lost their audio. Worked early in the day, then a few hours later no audio.

On Firefox, Chrome, and IE10
Tried a second computer: no You Tube audio. (It was previously off so any power/network spikes or glitches would not have effected it.)
Tried wired and wireless.
Videos on other sites play fine, with audio.
The advertisement at the top of the You Tube page has audio. (Weird)
On a wireless BluRay player, You Tube audio is fine.

I've tried: Deleted cookies, restarted computer, rebooted router, removed and reloaded flash player.

Also went through all the "no audio" help suggestions on YouTube.

I'm at a loss as to how such a specific problem could suddenly occur on two computers.

Any ideas?

Accepted answers

beetlejuice2

I experienced this last night as well, but its working today.

I think this was an issue with youtube.

If anyone else is still having the issue, check the volume on the video itself. I noticed today the first one I loaded up was set to mute.

All comments

JOSEm441

Do you use auto updater for any programs on your machine(s) that could have caused this?

Have you tried rolling back to a restore point before the issue? Personally i do a full image every month so if you have a recent image you could try rolling back ???

walt178

@JOSEm441 wrote:
Do you use auto updater for any programs on your machine(s) that could have caused this?
Have you tried rolling back to a restore point before the issue? Personally i do a full image every month so if you have a recent image you could try rolling back ???

No auto updates that get made without my knowledge.

I hadn't considered a restore since two computers have identical problems. But I performed one today, to a point when I know everything worked. Still no audio on You Tube.

Additional troubleshooting: If I download a You Tube video, there is no audio while it plays. But when I play the downloaded video the audio is there.

I am baffled on this.

walt178

Problem solved. I forgot to KISS it. Smiley Embarassed

PJL

Walt, how did you solve the problem?

beetlejuice2

I experienced this last night as well, but its working today.

I think this was an issue with youtube.

If anyone else is still having the issue, check the volume on the video itself. I noticed today the first one I loaded up was set to mute.

smith6612

I had the YouTube player bug out on me yesterday, and also mute the audio automatically. Easy enough fix. Backtrack the video so it has to rebuffed, and also unmute the player. Otherwise, I have not encountered this kind of issue for all videos. I do force HTML5 playback, so I am sure that causes some problems.

walt178

@beetlejuice wrote:
I experienced this last night as well, but its working today.
I think this was an issue with youtube.
If anyone else is still having the issue, check the volume on the video itself. I noticed today the first one I loaded up was set to mute.

The problem was that it was muted. I routinely use my computer controls to adjust volume so I didn't notice the little x besides the speaker icon immediately. When I did, I clicked on the symbol and nothing happened. Two days later, clicking it showed the speaker control. The fact that the same exact problem occurred on two computers made it more confusing. One of which I hadn't used recently, and only used it Wednesday to check YouTube.

In retrospect, I should have accepted the simple answer. It was a YouTube glitch and they will get it fixed.