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Keep getting kicked out of game. MechWarrior:Online

I have a problem where I will try and start a match in MechWarrior Online, I will get an extended black screen, then it will kick me back into the mechlab. I have spent months asking PGI (MWO's developer) to help me to no avail.

Tonight I noticed that as soon as midnight came (my time, central time) I got booted out of 3 matches in a row. My suspicion is that Verizon is diverting resources away from my internet hookup after midnight. Thoughts? anyone have any solutions?

Comments

RichAC1

Your not the only one man. I was consistently getting 25 ping for months, and now lately starting in december I get 100-135 ping occasionally especially on the weekends.. My traceroute shows a bad hop to a german server. Why am I routed through germany to get to toronto from NYC? This was mind boggling for even the verizon techs. Totally mysterious.

But besides that it seems the circuit on that router is having load issues. Verizon keeps claiming that PGI is not paying for enough bandwidth, but I don't believe thats true, unless they have a special deal with the other companies that are hops before their own ISP.

Below you can see some traceroutes when I am receiving the bad ping:

Tracing route to relay-1.mwtactics.com [70.42.29.65]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 10 ms 5 ms L100.NYCMNY-VFTTP-175.verizon-gni.net [71.167.34.1]
3 11 ms 12 ms 7 ms G0-1-3-7.NYCMNY-LCR-21.verizon-gni.net [130.81.185.220]
4 94 ms 12 ms 10 ms ae0-0.NY325-BB-RTR2.verizon-gni.net [130.81.209.110]
5 9 ms 15 ms 12 ms 0.so-4-0-1.XT2.NYC4.ALTER.NET [152.63.10.29]
6 9 ms 16 ms 11 ms TenGigE0-5-0-0.GW8.NYC4.ALTER.NET [152.63.21.65]
7 28 ms 25 ms 44 ms tinet-gw.customer.alter.net [152.179.72.122]
8 38 ms 39 ms 39 ms xe-8-2-0.tor10.ip4.tinet.net [141.136.107.98]
9 100 ms 104 ms 103 ms internap-gw.ip4.tinet.net [77.67.70.94]
10 97 ms 99 ms 98 ms border1.te7-1-bbnet1.tor001.pnap.net [70.42.24.132]
11 103 ms 103 ms 96 ms relay-1.mwtactics.com [70.42.29.65]

Trace complete.

1 1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 10 ms 10 ms L100.NYCMNY-VFTTP-175.verizon-gni.net [71.167.34.1]
3 15 ms 15 ms 12 ms 130.81.185.220
4 25 ms 84 ms 12 ms ae0-0.NY325-BB-RTR2.verizon-gni.net [130.81.209.110]
5 22 ms 21 ms 10 ms 0.so-4-0-1.XT2.NYC4.ALTER.NET [152.63.10.29]
6 18 ms 16 ms 19 ms TenGigE0-7-4-0.GW8.NYC4.ALTER.NET [152.63.21.133
7 35 ms 33 ms 34 ms tinet-gw.customer.alter.net [152.179.72.122]
8 56 ms 54 ms 55 ms xe-8-2-0.tor10.ip4.tinet.net [141.136.107.98]
9 118 ms 119 ms 112 ms internap-gw.ip4.tinet.net [77.67.70.94]
10 111 ms 111 ms 109 ms border1.te7-1-bbnet1.tor001.pnap.net [70.42.24.132]
11 116 ms 111 ms 109 ms relay-1.mwtactics.com [70.42.29.65]

Here are some traceroutes when I am getting the good ping:

Tracing route to relay-1.mwtactics.com [70.42.29.65]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 192.168.1.1
2 10 ms 5 ms 8 ms L100.NYCMNY-VFTTP-175.verizon-gni.net [71.167.34
.1]
3 11 ms 13 ms 10 ms G0-1-3-7.NYCMNY-LCR-21.verizon-gni.net [130.81.185.220]
4 48 ms 11 ms 10 ms ae0-0.NY325-BB-RTR2.verizon-gni.net [130.81.209.110]
5 83 ms 30 ms 33 ms 0.so-4-0-1.XT2.NYC4.ALTER.NET [152.63.10.29]
6 19 ms 12 ms 23 ms TenGigE0-7-1-0.GW8.NYC4.ALTER.NET [152.63.21.125]
7 14 ms 12 ms 15 ms tinet-gw.customer.alter.net [152.179.72.122]
8 29 ms 26 ms 28 ms xe-8-2-0.tor10.ip4.tinet.net [141.136.107.98]
9 33 ms 34 ms 34 ms internap-gw.ip4.tinet.net [77.67.70.94]
10 36 ms 40 ms 44 ms border1.te7-1-bbnet1.tor001.pnap.net [70.42.24.132]
11 38 ms 40 ms 39 ms relay-1.mwtactics.com [70.42.29.65]

Trace complete.

1 1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 11 ms 6 ms L100.NYCMNY-VFTTP-175.verizon-gni.net [71.167.34.1]
3 10 ms 11 ms 12 ms 130.81.185.220
4 88 ms 9 ms 11 ms ae0-0.NY325-BB-RTR2.verizon-gni.net [130.81.209.110]
5 8 ms 11 ms 11 ms 0.so-4-0-1.XT2.NYC4.ALTER.NET [152.63.10.29]
6 14 ms 21 ms 11 ms TenGigE0-7-0-4.GW8.NYC4.ALTER.NET [152.63.25.226]
7 14 ms 10 ms 10 ms tinet-gw.customer.alter.net [152.179.72.122]
8 26 ms 29 ms 28 ms xe-8-2-0.tor10.ip4.tinet.net [141.136.107.98]
9 23 ms 22 ms 22 ms internap-gw.ip4.tinet.net [77.67.70.94]
10 39 ms 39 ms 40 ms border1.te7-1-bbnet1.tor001.pnap.net [70.42.24.1
32]
11 38 ms 39 ms 39 ms relay-1.mwtactics.com [70.42.29.65]

GOING FROM NY TO GERMANY TO ATLANTA AND BACK TO NY TO GET TO TORONTO CANADA!?!?!?!

It must be verizon's sick joke.

] I have emailed the German admin for the bad hop in question, which Verizon unprofessionally has asked me to do, and have received no reply back. I think its absurd for verizon to ask me to do this and naive to expect any reply back.

This seems to have been a problem also back in January as you can see from this forum post. http://forums.verizon.com/t5/FiOS-Internet/Routing-Latency-issues/td-p/525091

And this one on MWO. http://mwomercs.com/forums/topic/91680-higher-ping-times-after-patch/page__st__80

Apparently verizon finally fixed the trouble circuit. I was hoping they would do the same for me, but I'm not important enough...Or maybe they never really did fix the issue, because it seems none of those guys play the game anymore ... In that thread it seems some have left verizon as well. Time warner and Comcast satellite are not having this issue apparenlty.

Rich.

Namronorman

The Tinet hops are not German, they belong to GTT. GTT is based out of Virginia. It is not uncommon for networks to be bought out but retain their host names. Also, GTT is a tier 1 provider just like Verizon. They're not supposed to pay each other for bandwidth. Verizon appears to be in the business of trying to extort money from tier 1 providers these days...

RichAC1

How did you come by this information? Why would I need to connect to another network in Virginia?

When my verizon fios is based out of virginia? The hop right before the german one is Spain. Is that wrong too?

Or do you mean the first tinet server...that is actually alternet. The level 3 verizo guy also misunderstood that domain name.

It says tinet at the beginning of the name to label what network it is linking me too. The name that matters is alter.net at the end of the domain name. Even though I think it said MCI or something else on WHOIS, the email addresses were also for verizon. That server also traces back to brooklyn, ny.

So the server is most likely owned by verizon even they claim they don't . Its like verizon doesn't understand how 9-11 happened. Fios doesn't talk to DSL, Businness doesn't talk to residential. Or at least thats what they claim. And the route only changes after the 6th hop, and that server is on the 7th hop so they fios is no help to me.

I know for most people getting 25 ping to germany seems weird and impossible. But it might be possible because I'm on fiber optic lines, and there are no other routers or filtered traffic in the ocean and its only one hop?

But Maybe your right. But what server in particular are you talking about, and where did you get this info?

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