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Residential FioS unable to connect to HostGator servers since 10-5-13

Very frustrating. I haven't been able to connect to my servers, check email or conduct business due to this issue. According to HostGator, this is a Verizon issue that is supposedly being worked on. How long does this take?? I'm about to call Time Warner

Comments

jjarokervc

I see the same network problem as you do.

I just posted the same problem, 5 minutes after your post.

doctortv

Still going on in Richmond VA as well....any solution in sight, Verizon?

diginn

It's going on 12 hours. Does anyone even know if they're aware or working on it? As big as this company is, you'd think they'd have someone take care of it.

viafax999

@diginn wrote:
It's going on 12 hours. Does anyone even know if they're aware or working on it? As big as this company is, you'd think they'd have someone take care of it.

Have you considered contacting technical support rather than venting on a peer support group forum?

qtippy

@viafax999 wrote:
@diginn wrote:
It's going on 12 hours. Does anyone even know if they're aware or working on it? As big as this company is, you'd think they'd have someone take care of it.
Have you considered contacting technical support rather than venting on a peer support group forum?

Isn't this type of issue what the forum is for? I'm not saying don't open a ticket, but Verizon's technical support beyond a broken router is... disheartening.

I also have websites on Hostgator and not able to get to it from home. However, the issue does seem like a erroneous dns entry that's going around. It's also not working on my Sprint phone.

diginn

Yes, multiple sources have contacted Verizon regarding this. Also, isn't this what the forum is for? Support? Your post is useless.

[Deleted User]

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