power automatically goes off on my stb

hbehlman

Will someone please tell me why I get a message from FIOS EVERYDAY @ or around 3:00 P.M. that if I don't press "OK" the power on the box GOES OFF?

beetlejuice2

Go to menu > settings > set top box > sleep timer

Make sure this is set to never.

One of the recent updates turned mine on and I had the same issue. I had to go back in and turn it off.