Unable to watch VOD, it either tells me that there is a network issue or pixaletd.

tempnexus

It's been over a month that I can't watch VOD.

I can go to OnDemand and choose the HBO On Demand etc but once I click play it either gives me a network connection error after about 30 seconds of black screen or it starts but it's a extremelly pixelated 1 frame per 10 seconds or even worse.

thetick1234

You probably have a loose or bad connection.

To verify a bad connection

Menu-->Settings-->System Information --> Info

Under Channel Information

SNR Level: GOOD

If your meny is no showing good then you have a bad connection. Reseat connections and if problem persists run new wires and/or call Verizon.