Child Item

Site Totals

61487 Questions Answered 271 Categories

What's gone wrong with my 75/35 Speed?

I signed up for the 75/35 plan and was getting that or a little better at one time. However, I sensed a slow down recently, so I did speed testing using the Verizon speed tester and a couple of others. Instead of 75/35 I am getting 43/36.

Now this seems very odd to me. If I had network issues or something terribly wrong, I would have thought BOTH upload and download would be effected, but it's JUST the download. My upload is better than marketed.

I have a Mac and a Windows PC wired on the network and both are showing the same speed, so it's not just one box or the other.

I have reset my router several times. It has been replaced before, so I don't think it's bad, per se.

Does Verizon automatically gate you if you reach some limit or download a lot of things? I've never gotten anything from them that I know of that said they were taking action. What's worse is that I honestly don't know how long this has been going on. It could have been months!

Any help would be appreciated. I assume that Verizon has to be aware of any outages around me or any issues at their station.

Comments

logan81

first of all to answer your question, no Verizon will not down clock your speed. As to the speed tests results you are getting we first need to know if you are testing on computers that are using the Wifi connection or if they are hardwired to the verizon router.

Speed issues are a common topic on here and you will see over and over again we need you to test with a hardwired connection before we can do anthing else. Once you have done a speed test with hardwired connection then we can troubleshoot wireless speed issues. If you are getting 46 mbps download (again this is all assumption we need more info) then that is actually a very good speed for a wireless device. I am going to stop there because I don't want to go off on a tangent if it doesn't have anything to do with your situation.

walt178

After resetting your router did you set it back to performance mode and WPA security? Those will effect wireless speed.

logan81

performance mode could cause problems if he has Wireless G devices, so lets not jump the gun until we know what he has.

But that was one thing I was going to get to eventually, if any wireless G devices are connected to the router then 46 mbps download is about the top speed he will get from wireless.

walt178

@logan8 wrote:
performance mode could cause problems if he has Wireless G devices, so lets not jump the gun until we know what he has.
But that was one thing I was going to get to eventually, if any wireless G devices are connected to the router then 46 mbps download is about the top speed he will get from wireless.

The OP said "I signed for the 75/35 plan and was getting that or a little better at one time." Strong indication he does not have any G devices.

logan81

but if any G devices were added since the "first time" then everything is going to run on G performance. Just let the man tell us what the situation is before we jump to conclusions.

Child Item