Several times in the past few months various channels have just stopped working (and then come back on by themselves hours later). I get an error message saying the records show we are not subscribed to this channel. (Same message every time) Of course, we are subscribed to the channel. It generally happens on basic cable channels like Bravo, AMC, USA, etc.
When it first started happening we tried the trouble shooting recommended on screen, including re-setting the STB. Then we called phone support. The crack team at phone support said it was a problem with the box and sent a replacement. However, the same thing happens in the replacement box they sent. (And by the way, someone needs to tell the phone team that crack and support do not mix 
)
What causes this, is there a way to stop it? Last questions today, I promise.
