Latency via Level3

infostruction

Please investigate recent latency in peering to Level3. Reported this issue to customer service but they were unable to do anything to help.

Connections that were taking 40ms prior are now over 130ms on a daily basis. This makes my VPN, VOIP and other services unusable. Note that this is 6 hops up from my network and the rest of those points are very low latency.

Only the traffic taking the Level3 path is impacted and it has been for days straight.

This is a trace. you can clearly see an issue with the connection from Level3 to vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]

6 15 ms 13 ms 13 ms 0.xe-8-0-0.BR1.NYC1.ALTER.NET [152.63.16.65]
7 * * * Request timed out.
8 125 ms 150 ms 125 ms vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]

Found multiple posts on the web about this issue as well.

shadezero

just to tell you your not the only one. It's So annoying and i can't get to play some games like Dota 2 I think it's Verizon routing, but when am on my mumble server on the west coast and i normally get 90 to 70 ping now I get 166.

Code:

Tracing route to a208-78-164-1.deploy.static.akamaitechnologies.com [208.78.164.1]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12   105 ms   107 ms   104 ms  a208-78-164-1.deploy.static.akamaitechnologies.com [208.78.164.1]

Trace complete.