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Can Verizon please stop messing with packets across the Atlantic?

Verizon has been interferring with translantic traffic since 2014-04-22. Detailed below are two ping graphs that detail both daily and monthly graphs. You will see ping response times were <100ms up until 22/4. From 22/4 - present my ping times to London are shaped from around 10:00-23:59 EDT.

When is this going to be fixed?

Comments

eljefe2

Your graphs don't show any evidence that the changes in latency are happening within Verizon's network.

I too see variations in latency to various servers in Europe but those variations are usually happening on the other side of the Atlantic where Verizon has no control.

You might try running PingPlotter, rather than the prgram you used to provide those graphs, to see where the delays are actually occurring.

And having said that, it amazes me that Internet connections across the Atlantic work as well as they do. I think we've become spoiled in expecting packets running under the ocean, and then through many servers on the other side, to be as reliable as turning on a light bulb in our home. Me, I've come to expect and accept some variation in perfomance.

chrisjbuckley

A few points.

1. My Comcast business connection experiences none of the latency issues I am experiencing with my FIOS connection.

2. I'm entirely prepared to accept this is an issue with one of their transatlantic peers, but my contract is with Verizon and I would like them to resolve it. If it's affecting me, it's going to be affecting many others also.

3. Isn't it funny that suddenly at 23:59 my connection miracously recovers from the high latency experienced? This is consistent behaviour, *every single day* since 22/4.

4. Being from Britain, I'm used to ISPs interferring with traffic in as many ways possible. The symptoms i'm experiencing are exactly similar to those I would experience when my connection was shaped by my UK ISP.

5. The problem is also replicated to many other UK based IPs.

smith6612

@chrisjbuckley wrote:
A few points.
3. Isn't it funny that suddenly at 23:59 my connection miracously recovers from the high latency experienced? This is consistent behaviour, *every single day* since 22/4.

I can confirm this observation. Tonight, my game running over the latent points on Level3 magically improved at 23:50 almost immediately.

eljefe2

Interesting...but the question in my mind remains who's throwing the switch at ~midnight? Does Verizon have any control over that?

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