How do you fix a VOD_126 error?
That means the box is having trouble communicating to the VOD servers. Please reseat the coax cord from both ends (the wall end and the box end). Once the coax cord is back on, reboot the box by unplugging power cord for 20 seconds then plugging back in. If you continue having problems with the VOD connectivity, please send me a private message so I can get your info directly.
I have also had a couple of VOD-xxx errors and had service restored by doing the auto-correct routine in the DVR menu. Worth a try.
If doing an automatic stb repair on boxes and restart of router do not work, it is probably an outage\connection problem on their side. Give a couple of hours and try again!
Reset box and re-seated cables still doesn't work. What next?
my friend has the same problem, he called in, and afterwards was telling me that they told him it was an outage. they even announced it to him and told him the vod error code, and said if you got that you got an outage.
You can't fix this error. You just have to call and spend 45 minutes on the phone to be told it's a technical error and no, sorry, they can't do anything to make it right. It's really a crock that they market this as a cutting-edge service. Coupled with the 3-minute timeout, this make on-demand pretty much useless. I am very upset at FIOS over this, since it should be so fundamental, it's not like on demand is anything new. Considering switching because I am sick of this **bleep** me off on weekend nights.
I've been waiting 2 hours and we are very upset with this outage. I agree....on demand is not a new service and should not have these types of issues.
Want a refund!!!!
We just tried to watch an on demand movie on Starz and in the middle of the movie it stopped and all we could get was a message saying it was unavailable. This happens every weekend. It's ridiculous.
You can't fix it, and I for one am sick to death of trying to use On Demand on FIOS and getting this error night after night. I have given up spending half an hour trying to reach someone at Verizon only to get different answers. I work odd hours so tend to start watching programming later in the evening, but we should all be able to pull up an On Demand movie at 10:30 on a weekend night!
I am considering a change of provider, and soon.
Funny, last year ppl had this problem and it's still happening! I am sick of paying Verizon every {word filter avoidance} month when I can not even use the service I pay for. Call customer service? What A JOKE! You better make sure you have an hour to spend for them to tell they are "working" on it. really? You're "working" on it?A BiLLION dollar company still can't get it right after 2 years? I saw the exact same issues on forums from 2011! Shame on you Verizon!Everytime this month this month and LAST month this has happened! Don't you dare insult me and tell me to do a reset or call.Yes I did a reset with cords and box, did the settings thing *yawn* don't feel like spending a {word filter avoidance} hour for you to tell me you're "working" on it!If my bill is not comped this month, See Ya!Been with you guys since 07! I am DONE being taken advantage of.I don't want FREE channels either. Sick of this! Shame on you Verizon!
