I went to change my password, and the security question I was asked - the answer had more characters than what the correct answere is. And there was only one security question asked. HELP!
You need to contact customer support.
Get a copy of your bill and call Verizon, preferably from your FiOS phone service. That should be most of what you need to prove who you are so that answer can be reset.
Thank you!
Walt,
You're welcome! 🙂
