How to change audo to L-PCM

Can anyone tell me how to access the "white screen" menu properly on a QIP7100 P2. My dynamic audio setting is not working with HDMI cable. I would like to try changing the audio out to L-PCM. For one there is no menu key on this set top box front. Two when i get the menu to pop up using the remote I do not see any audio settings only video settings, and no "other HDMI" settings. I did a search here but i only found info on other boxes not the 7100 P2

Accepted answers

Justin46

Sounds like maybe:

1) You aren't actually using an HDMI cable.

2) You have the HDMI cable connected from the STB to an audio system, not the TV. If this is the case I suggest temporarily connecting the HDMI cable from the STB directly to the TV and see if you then get the setting. If you do, then make the change and reconnect.

Other than the above I have no idea. I have my 7100-P2 connected directly to my HD TV (no sound system) and I most certainly do see the additional HDMI settings in the menu.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.4
Keller, TX 76248 (VHO 1)

All comments

Justin46

With both the TV and STB powered on, using the remote:

1) Power off the STB

2) Press OK

3) Press Menu

Do the above steps pretty quickly, no more than a second or two between button presses

4) Scroll down to Additional HDMI Settings press OK

5) Scroll up to Audio Output

6) Use the OK button to cycle through the options until you have the one you want

7) Power off the STB

😎 Power on the STB

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.4
Keller, TX 76248 (VHO 1)

NickB

Justin:

For my 7100 P2 this is all that comes up on the "white screen menu"

TV TYPE

OUTPUT

4:3 OVERRIDE

VIDEO SHARPNESS

CLOSED CAPTION

RESTORE ALL DEFAULTS

No where is there an option for additional HDMI options with the menu that comes up for 7100 P2, any suggestions ?

Justin46

Sounds like maybe:

1) You aren't actually using an HDMI cable.

Other than the above I have no idea. I have my 7100-P2 connected directly to my HD TV (no sound system) and I most certainly do see the additional HDMI settings in the menu.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.4
Keller, TX 76248 (VHO 1)

NickB

Justin

Thank you so much for your help. You were right, when i was trying to access the menu, i had it on component. Once i changed to HDMI i was able to access the "additional HDMI" and change that audio section. The interesting thing to not, when hooked up to component cable on the white screen it says only a 1080i is compatable , however on HDMI it shows that everything is comatable except 1080p, so watching with HDMI vs Component obviously makes a difference with verizons box's.

Again thank-you so much for the solution, i have been trying to figure this out for a while....

RJS8

Finally got to the white screen and performed the change from AUTO to L-PCM.

The essential thing is to push the indicated buttons rapidly, just as Justin stated--RAPIDLY, as I had tried this very procedure before, unsuccessfully, and not reached the white screen.

Just follow Justin's steps precisely and you will have the STP properly reset.

Note that key words for the sound condition would include:

sound loop

sound drop out

sound sync

sound when changing channels

AUTO to L-PCM on STB

Thanks, Justin!

carter231

Very cool. Worked perfectly.

[Deleted User]

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