When I was getting mty fios installed I asked the guys who were installing it, where were my old io optimum cable boxes and he said they were both placed by himself in the living room , I took his word for it and didn't even check if they were really there. Later that day I went to get them so I can place them in a bag and ready them for returning them to my old serive provider but they were not there! Its only me and my mom so I asked her and she said she hadn't even touched them once. So there isint any other explination .They didn't give me any paper work to sign or anything that would say their name or that they did any installing, which seems awfully unproffessional!
I don't know what to do. Each box is worth close to $200. And I am not paying that!!!!!
