Note: This is my first time posting on Verizon Forums, so expect me to be noobish @ this.I apologize for any grammer mistakes, English isn't my primary language. Before making this post, i did search up "Latency" and i found about 6 other threads with the same issue and around the same time i found out about my terrible lag.
~The TRACEROUTES AND PATHPINGS ARE FROM A HARDWIRED CONNECTION~
Links:
http://www.speedtest.net/my-result/3077000702
https://us.battle.net/support/en/article/running-a-pathping-test
https://us.battle.net/support/en/article/performing-a-traceroute
I have been playing online gaming for about 5years. I have been playing World of Warcraft(MMORPG) for about 4years. My DL speed is:56 and UL speed is:35. World of Warcraft has a built in meter that tells the latency at home and world(MS). Somwhere around June 2013 my latency in game has spiked up from the normal # of 15-20 to 40-500. Through Verizon's POV this latency might seem normal. However, playing with lag everytime I play, makes me angry. After contacting Verizon about 6x i have given up hope for my issue to be solved. The lag affects and limits the things i can do when playing the game. My connection is fine for everything else. It just happens to be World of Warcraft where the issues come in. I have done multiple Pathpings and Traceroutes to identify the issue.Aside, I have done multiple troubleshooting steps for both Verizon and Blizzard. After contacting Blizzard technicians, they have told me that the issue is through verizon's end. When i contact verizon , i get the same story over and over again. " There is nothing we can do!" I have actually talked to very unprofessional verizon representatives and have considered swapping ISP. However, let us be realistic-> Verizon is the best and no other company offers the same DL + UL. I have also considered uprgading to the 75/35 because Xbox One/PS4 is around the corner and adding another device that uses internet will be the ideal thing to do. I can't imagine if I will have these latency issues on my Xbox One.
Enough of the chat, i will link couple trace routes and path pings.
Traceroute(Around June):
Tracing route to 63.240.161.189 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 7 ms 7 ms L100.LSANCA-VFTTP-70.verizon-gni.net [96.229.205.1]
3 11 ms 12 ms 12 ms G0-14-1-4.LSANCA-LCR-21.verizon-gni.net [130.81.189.240]
4 12 ms 9 ms 10 ms so-4-1-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.151.246]
5 10 ms * 10 ms 0.xe-3-0-0.BR3.LAX15.ALTER.NET [152.63.114.241]
6 9 ms 10 ms 9 ms 192.205.35.161
7 62 ms * 66 ms cr1.la2ca.ip.att.net [12.122.82.246]
8 63 ms * 63 ms cr1.slkut.ip.att.net [12.122.30.29]
9 75 ms 72 ms 76 ms cr2.dvmco.ip.att.net [12.122.30.26]
10 76 ms 74 ms 72 ms cr1.cgcil.ip.att.net [12.122.31.86]
11 69 ms 71 ms 199 ms gar18.cgcil.ip.att.net [12.122.99.21]
12 70 ms 72 ms 62 ms 12.122.251.18
13 71 ms 72 ms 71 ms 63.240.130.206
Tracing route to 63.240.161.189 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 7 ms 6 ms L100.LSANCA-VFTTP-70.verizon-gni.net [96.229.205.1]
3 8 ms 12 ms 11 ms G0-5-3-0.LSANCA-LCR-21.verizon-gni.net [130.81.185.4]
4 93 ms 49 ms 10 ms so-6-0-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.29.124]
5 11 ms 9 ms 9 ms 0.xe-3-0-0.BR3.LAX15.ALTER.NET [152.63.114.241]
6 11 ms 9 ms 9 ms 192.205.35.161
7 69 ms 71 ms 69 ms cr1.la2ca.ip.att.net [12.122.82.246]
8 67 ms 67 ms 66 ms cr1.slkut.ip.att.net [12.122.30.29]
9 70 ms 71 ms 72 ms cr2.dvmco.ip.att.net [12.122.30.26]
10 70 ms 71 ms 72 ms cr1.cgcil.ip.att.net [12.122.31.86]
11 160 ms 127 ms 107 ms gar18.cgcil.ip.att.net [12.122.99.21]
12 196 ms 226 ms 377 ms 12.122.251.18
13 69 ms 76 ms 70 ms 63.240.130.206
RECENT TRACEROUTES
Traceroute1:
Tracing route to 12.129.209.68 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 7 ms 7 ms L100.LSANCA-VFTTP-70.verizon-gni.net [96.229.205.1]
3 18 ms 12 ms 11 ms G0-5-3-0.LSANCA-LCR-22.verizon-gni.net [130.81.185.2]
4 13 ms 9 ms 20 ms ae2-0.LAX01-BB-RTR2.verizon-gni.net [130.81.22.238]
5 7 ms 9 ms 10 ms 0.xe-8-1-0.BR3.LAX15.ALTER.NET [152.63.115.69]
6 55 ms 49 ms 77 ms 192.205.35.161
7 12 ms 12 ms 17 ms cr2.la2ca.ip.att.net [12.122.84.70]
8 9 ms 12 ms 11 ms gar29.la2ca.ip.att.net [12.122.129.241]
9 9 ms 9 ms 14 ms 12-122-254-238.attens.net [12.122.254.238]
10 17 ms 14 ms 15 ms mdf001c7613r0003-gig-12-1.lax1.attens.net [12.129.193.254]
Traceroute2:
Tracing route to 12.129.209.68 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 6 ms 8 ms L100.LSANCA-VFTTP-70.verizon-gni.net [96.229.205.1]
3 12 ms 11 ms 10 ms G0-5-3-0.LSANCA-LCR-22.verizon-gni.net [130.81.185.2]
4 38 ms 13 ms 11 ms ae0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.22.246]
5 9 ms 10 ms 9 ms 0.xe-9-1-0.BR3.LAX15.ALTER.NET [152.63.115.65]
6 12 ms 15 ms 11 ms 192.205.35.161
7 12 ms 14 ms 14 ms cr2.la2ca.ip.att.net [12.122.84.70]
8 77 ms 13 ms 39 ms gar20.la2ca.ip.att.net [12.122.128.181]
9 12 ms 12 ms 13 ms 12-122-254-238.attens.net [12.122.254.238]
10 12 ms 11 ms 12 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250]
________________________________________________________________________________
Pathping(Conducted on 11/3/13):
Tracing route to 12.129.209.68 over a maximum of 30 hops
0 Angel-HP.home [192.168.1.2]
1 Wireless_Broadband_Router.home [192.168.1.1]
2 L100.LSANCA-VFTTP-70.verizon-gni.net [96.229.205.1]
3 G0-5-3-0.LSANCA-LCR-22.verizon-gni.net [130.81.185.2]
4 ae0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.22.246]
5 0.xe-9-1-0.BR3.LAX15.ALTER.NET [152.63.115.65]
6 192.205.35.161
7 cr1.la2ca.ip.att.net [12.122.82.246]
8 gar29.la2ca.ip.att.net [12.122.129.241]
9 12-122-254-238.attens.net [12.122.254.238]
10 mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250]
11 * * *
Computing statistics for 250 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Angel-HP.home [192.168.1.2]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% Wireless_Broadband_Router.home [192.168.1.1]
0/ 100 = 0% |
2 213ms 9/ 100 = 9% 9/ 100 = 9% L100.LSANCA-VFTTP-70.verizon-gni.net [96.229.205.1]
0/ 100 = 0% |
3 13ms 0/ 100 = 0% 0/ 100 = 0% G0-5-3-0.LSANCA-LCR-22.verizon-gni.net [130.81.185.2]
0/ 100 = 0% |
4 15ms 2/ 100 = 2% 2/ 100 = 2% ae0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.22.246]
0/ 100 = 0% |
5 16ms 1/ 100 = 1% 1/ 100 = 1% 0.xe-9-1-0.BR3.LAX15.ALTER.NET [152.63.115.65]
0/ 100 = 0% |
6 16ms 0/ 100 = 0% 0/ 100 = 0% 192.205.35.161
100/ 100 =100% |
7 --- 100/ 100 =100% 0/ 100 = 0% cr1.la2ca.ip.att.net [12.122.82.246]
0/ 100 = 0% |
8 --- 100/ 100 =100% 0/ 100 = 0% gar29.la2ca.ip.att.net [12.122.129.241]
0/ 100 = 0% |
9 --- 100/ 100 =100% 0/ 100 = 0% 12-122-254-238.attens.net [12.122.254.238]
0/ 100 = 0% |
10 --- 100/ 100 =100% 0/ 100 = 0% mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250]
_________________________________________________________________________________
Trace complete.
I had a pathping from June, can't find it anywhere..
Thank you ahead of time! I hope my issue is fixed because i can't stand it anymore.
