The cable box at the rear of the {edited for privacy} building (near the garages) needs to be drained of water and the top needs to be secured ASAP.
The account # for that building is {edited for privacy}
Hello ajenkinsRRG,This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly at 1-800-VERIZON.
Normally those areas using such covers don't need to be drained of water. The water will drain on its on. The cover should be reinstalled as a walking hazard. You can probably get them to reinstall it, or just reinstall it your self.