It doesn't appear that Verizopn is really that interested in helping parents control what content is allowed in the house. It is impossible to set the parental controls for fios customers - so deeply imbedded I can't find them. When I did the control were completely inadequate. I have to think of every single word or website to restrict the content. I don't want to restrict every website only some of the material on these websites. For example YouTube - some materail is fine others is completely unaccepatable!